Below are some Frequently Asked Questions
Poko and Oki is an online one-stop shop for sustainable pet products. We offer a wide range of eco-friendly and sustainable products for your furry friends, products made from eco-friendly materials, renewable or ethically sourced, produced using environmentally friendly processes, and designed to minimize their impact on the environment.
We are committed to providing high-quality, sustainable pet products that are good for your pets and the environment. We select products that are better for the environment, made responsibly, healthier for your pet, and often more cost-effective in the long run. By choosing sustainable pet products, you are reducing your carbon footprint and supporting businesses that prioritize sustainability.
We provide detailed product descriptions and specifications for each product on our website and their sustainability values. If you have any questions or need help choosing the right product for your pet, please don't hesitate to contact us.
Yes, we offer free standard shipping in the US on orders over $65 or a flat rate of $5.99 on orders under $65, to US only. See our shipping policies here
We ship from Chula Vista, California; Shipping times may vary based on your location, but we do offer a fast processing time of 1-2 business days.
Look for a "Contact Us" page and fill out the form if you need help, or you can email us at firstname.lastname@example.org for customer service inquiries.